Social counseling at Youkidoc in Basel

Q: I have received a letter from an authority (IV) and I do not understand it. I am afraid to do something wrong.

In the social counseling, the social worker will be happy to assist you and to initiate and conduct correspondence with the authorities (e.g. IV-Basel or SVA BL).

Q: I am looking for a place in a childcare center or a leisure/holiday program for my child. What is available, how do I proceed?

The social worker will be happy to show you what services are available and also point out the way to funding.

Q: We are caring for our sick child and now need help.

In the social counseling, the social worker can show you the offers in the respective canton of residence and explain how they are financed. The social worker supports you in "threading" the assistance.

Consultation hour for patients and/or their parents at Youkidoc in Basel

The social counseling at Youkidoc in Basel together with Caritas beider Basel is made possible by the commitment of various foundations and scientifically accompanied by the Bern University of Applied Sciences.

The social worker mediates and organizes
Relief options in everyday family life

Advice on insurance law issues or work,
Education, housing, integration and other social issues

Clarifications and support with financing issues

Networking with external specialized agencies

How can we help you?

We are looking forward to a
personal conversation.

+41 61 201 01 01

Regular consultations

Mon to Fri, 08 - 12 h and 13 - 17 h

Urgent appointments

Mon to Fri 08 - 20 h
(during the Basel school vacations until 18 h.)
Sat 08 - 14 h
Sun 10 a.m. - 2 p.m. (incl. public holidays)

With Youkidoc your child is in safe hands

Consulting

Especially in difficult life situations, it can be relieving to take advantage of professional help. The consultations are free of charge.

Access

Consultation hours after referral by the doctor or directly at the reception at Youkidoc in Basel.

Confidentiality

The social worker is bound by professional secrecy. The disclosure of information to other persons/organizations and authorities is prohibited, unless the consent of the patient or the patient's legal guardian has been obtained.

Frequently asked questions about social counseling at Youkidoc in Basel

We are short of money. What financial contributions can we claim?

During an initial interview, the social worker will assess your situation and show you the options available to you. These could be: premium reductions, family rent contributions, child allowances, maternity benefits, etc.

I have received a letter from an authority (IV) and I do not understand it. I am afraid to do something wrong.

I am looking for a place in a childcare center or a leisure/holiday program for my child. What is available, how do I proceed?

We are caring for our sick child and now need help.

The social counseling at Youkidoc is made possible by the commitment of various foundations and scientifically accompanied by the Bern University of Applied Sciences.

Children's health. With all our hearts. With us, your little ones are in the best hands. Feel free to give us a call.

Book appointment

Treatment spectrum with Youkidoc

Prevention is better than cure. We'll make time for that. Preventive examinations from newborn to adulthood, advice on developmental, nutritional and health issues in childhood and adolescence. Of course we also support you in the safe handling of your child's illnesses.

Location Youkidoc in Basel

Youkidoc is centrally located in the Gundeli area in Basel. Right behind the Basel SBB train station.

paediatrics and adolescent medicine

Your paediatricians for regular preventive medical checkups, vaccination recommendations, advice and competent medical support in case of illness and accidents.

Development Pediatrics

Our specialist consultations in developmental pediatrics focus on clarifying and advising on specific developmental issues from the newborn to young adulthood. We clarify developmental and behavioural problems, lack of concentration, sleep, crying or feeding disorders.

Pediatric Pneumology

Help in the clarification and treatment of persistent cough, conspicuous breathing sounds, stress symptoms, asthma. Allergy clarification for hay fever and asthma, initiation of desensitization.

Ultrasound diagnostics

In pediatric medicine, ultrasound diagnostics has proven to be very effective as painless and radiation-free imaging. Youkidoc offers a wide range of diagnostic examinations. Also the hip ultrasound examination of newborns.

Pediatric gynecology

When it comes to the intimate area of girls and young women, a sensitive approach is important. We are happy to help you with information or with questions about puberty and contraception.

Integrative pediatrics

Youkidoc offers the meaningful interaction between conventional medicine and complementary (anthroposophical) medicine therapy methods for a holistic approach to treatment.